Mechdyne Boosts Technical Services Team, Expands Support Programs for Advanced AudioVisual Systems

Names Product Manager to Develop Service and Support Options for Global and Single-Site Visualization and Collaboration Systems.

Marshalltown, Iowa– Mechdyne Corporation has announced that Mr. Brian Bond has joined the company in the newly created position of Technical Services Product Manager. In this role, Bond is responsible for definition and delivery of flexible long-term service and preventative maintenance program offerings for large-scale 3D visualization and advanced AudioVisual (AV) systems.

The Mechdyne Technical Service group leverages more than 15 years experience in advanced AV systems integration to provide support for users of Mechdyne integrated systems and customers working with visualization systems installed by other organizations.

“We have found that ‘one size fits all’ service offerings often do not meet customer requirements, particularly as advanced AV is deployed into more areas of an organization and used to support multiple types of visual communication,” said Matthew McKaig, Mechdyne’s Global Technical Services Manager. “Brian’s strong background in service product management will help us define new offerings and alternatives for custom service based on our broad ranging technical capability.”

Mechdyne Service Plans are available to suit both stand-alone locations and to support larger, decentralized organizations whose offices are often connected via collaboration technologies. Another option Mechdyne can offer is placing a full time technician on site for large facilities and mission critical applications.

Located in seven offices on four continents, Mechdyne Technical Service team members are positioned to provide what one leading oil company called “global coverage with local response time.” Service Engineers have experience in both state-of-the-art and legacy technologies used in currently operated 3D visualization and advanced AV systems. Each engineer participates in ongoing manufacturers’ training to ensure thorough knowledge of a wide variety of equipment and new technology, quarterly certification course requirements and quarterly weeklong training at Mechdyne’s corporate office.

Bond will be based in Mechdyne’s Marshalltown, Iowa, headquarters. He will travel regularly to other Mechdyne offices and customer locations to evaluate and train Mechdyne’s Global Technical Services team.